Canada Post service disruption:Due to a potential labour disruption, your Toronto Hydro mail delivery could be delayed. Choose eBills and Pre-Authorized Debit (PAD) to ensure you always get and pay your bills on time.Due to a potential labour disruption, your Toronto Hydro mail delivery could be delayed. Choose eBills and Pre-Authorized Debit (PAD) to ensure you always get and pay your bills on time.
Rates update:As of November 1, 2024, the Ontario Energy Board announced that rates have changed for all Regulated Price Plan customers, and the Ontario Electricity Rebate has changed. Winter Time-of-Use hours and Tiered thresholds are also now in effect.As of November 1, 2024, the Ontario Energy Board announced that rates have changed for all Regulated Price Plan customers, and the Ontario Electricity Rebate has changed. Winter Time-of-Use hours and Tiered thresholds are also now in effect.
A breakdown of Time-of-Use (TOU), Ultra-Low Overnight (ULO) and Tiered pricing bills.
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TOU bill
With TOU pricing, you pay according to the time of day and day of the week you use electricity, so it's up to you to manage how much electricity you use and when.
With ULO pricing, you pay according to the time of day and day of the week you use electricity, but with an ultra-low overnight rate. It’s up to you to manage how much electricity you use and when.
Some of our residential customers are charged Tiered rates. With Tiered pricing, you're charged one rate for electricity usage up to a certain amount of consumption (or threshold) per month, and a higher rate for electricity used above that amount.
This sample bill is for customers who are billed according to TOU pricing and live in condo or apartment building units that are metered individually. This means you're only paying for the electricity your individual unit uses based on TOU pricing.
This sample bill is for customers who are billed according to ULO pricing and live in condo or apartment building units that are metered individually. This means you're only paying for the electricity your individual unit uses based on ULO pricing.
This sample bill is for customers who are billed according to Tiered pricing and live in condo or apartment building units that are metered individually. This means you're only paying for the electricity your individual unit uses based on Tiered pricing.
This sample bill is for customers who are part of the Net Metering Program. This means you’ll receive your monthly hydro bill for the electricity you consume from the grid that month and accumulate credits on your bill in return for the renewable electricity you sent to the grid that same month. If you have credits that exceed your monthly consumption, they will be carried over to future bills for up to 12 months.
