Rates as of November 1, 2025
Effective November 1, 2025, the Ontario Energy Board announced changes to Time-of-Use (TOU), Ultra-Low Overnight (ULO) and Tiered rates. Winter TOU hours and Tiered thresholds began November 1. ULO hours remain the same year-round.
Also, effective November 1, 2025, the Ontario government’s Ontario Electricity Rebate (OER) changed to 23.5%.
Eligible customers on the Regulated Price Plan have the option to choose between TOU, ULO and Tiered price plans.
Learn more about customer choice
To help serve you better, we’ve put together our top customer questions, broken down by category. To get quick answers to your rates questions, see the rates section of our frequently asked questions page.