Canada Post service delay:Due to the recent postal service disruption, you may experience a delay in receiving your bill. Once you receive your bill, it may be outdated even if you have previously made a payment. To verify your current account balance, log in to your self-serve portal or call us at 416-542-8000 and press 2 and then 1.Due to the recent postal service disruption, you may experience a delay in receiving your bill. Once you receive your bill, it may be outdated even if you have previously made a payment. To verify your current account balance, log in to your self-serve portal or call us at 416-542-8000 and press 2 and then 1.
Note: You may be receiving eBills notifications, but may not be registered for a Toronto Hydro online account. If you’re receiving an “Unable to authenticate. Please try again.” error message when attempting to log in, please register for an online account.
If you continue to experience log in issues, please contact us.