Rates update: We’ve received approval from the Ontario Energy Board (OEB) to update our Delivery Charges, effective January 1, 2025. The OEB also announced that changes to Regulatory Charges will take effect on January 1, 2025. These rates will be automatically applied to your bill — no customer action is required. We’ve received approval from the Ontario Energy Board (OEB) to update our Delivery Charges, effective January 1, 2025. The OEB also announced that changes to Regulatory Charges will take effect on January 1, 2025. These rates will be automatically applied to your bill — no customer action is required.
Canada Post service delay: Due to the recent postal service disruption, you may experience a delay in receiving your bill. Once you receive your bill, it may be outdated even if you have previously made a payment. To verify your current account balance, log in to your self-serve portal or call us at 416-542-8000 and press 2 and then 1. Due to the recent postal service disruption, you may experience a delay in receiving your bill. Once you receive your bill, it may be outdated even if you have previously made a payment. To verify your current account balance, log in to your self-serve portal or call us at 416-542-8000 and press 2 and then 1.
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The Government of Ontario has made changes to the conservation programs in Ontario and directed the Independent Electricity System Operator (IESO) to centrally deliver energy-efficiency programs. Ontario businesses will continue to have access to incentives through energy-efficiency programs to help lower their energy costs.
For more information, please contact the IESO at saveonenergy@ieso.ca or visit Save on Energy.
The following programs are available to business customers through Save on Energy:
The IESO will manage new incentive applications submitted under the 2021-2024 framework. To submit a new application, please contact the IESO at saveonenergy@ieso.ca or visit Save on Energy.
The IESO has launched a new program that offers business customers instant discounts on energy-saving upgrades.
Information for bulk metered multi-unit properties
Rebate options