Emergency contacts

Resources to help you prepare, respond and cope with emergencies in Toronto.

There are many resources to help you prepare, respond and cope with emergency situations in Toronto:

911
Call 911 for police, fire or medical emergencies. Downed powerlines can also be reported to 911, but only if you’re unable to contact Toronto Hydro.
311
24/7 information on non-emergency city services, including trees and warming centres.
Electrical Safety Authority
Information about electrical safety.
Emergency Management Ontario
Province-wide updates about emergencies or disasters in your region.
Public Safety Canada
Information and resources about safety and emergency preparedness.
Environment Canada
Weather forecasts and alerts.
Canadian Red Cross
Offers assistance to communities affected by emergencies.
St. John Ambulance
Emergency care through first aid and medical transportation.
Canada Mortgage and Housing Corporation
Information on reoccupying your home after a prolonged winter outage.
Insurance Bureau of Canada
Types of insurance policies and what they cover.