Electric Vehicle (EV) Smart Charging Pilot Program

The program has now concluded.

We want to thank all our program participants who helped us gather valuable insights to help us improve the EV charging experience in Toronto. Be sure to check back soon for more information on upcoming initiatives designed to support EV drivers and enhance your charging experience.

About the pilot

Over the last two years, Toronto Hydro, in partnership with Plug'n Drive and Elocity Technologies Inc., installed a free Hyper Integrated Electric Vehicle (HIEV™) EVPlug (a smart charging device), on participants' properties. This smart device allowed customers to control their EV charging schedule using a mobile app.

The goals of this pilot were to:

  • Understand EV charging patterns and behaviours in Toronto, including duration, frequency and time of charging
  • Gather information to assist in the development of future programs and to offer increased support for EV drivers
  • Provide EV charger owners access to monitor, schedule and control charging through a mobile app
  • Encourage participation in the Demand Response and Demand Management Programs
  • Understand grid impacts and EV charging demand

Qualifying for the pilot program

To qualify, you had to:

  • Be a Toronto Hydro customer
  • Drive an EV (BEV or PHEV) or plan to have one by May 1, 2022
  • Have an indoor or outdoor EV charging station installed at your home or business that plugs into a 120V or 240V electrical outlet by May 1, 2022
  • Have a Wi-Fi connection that reaches your EV charger location

Frequently asked questions

The EV Smart Charging Pilot Program was limited to the first 100 eligible Toronto Hydro customers.

The HIEV™ EVPlug, developed by Elocity Technologies Inc., is an adapter that provides EV drivers with increased control over when they charge and connects them with charging information through a mobile app. The system is easy, reliable, secure and proudly made in Canada.

The HIEV™ EVPlug is a smart adapter for non-networked EV chargers. It connected to existing EV chargers and sent charging information to the HIEV™ Mobile App using participants' home Wi-Fi.

The HIEV™ EVPlug was free for program participants.

No, each Toronto Hydro customer was limited to one device per service address.

The initial term of the pilot was two years.

Participants are welcome to continue using the device, however, the application may no longer be updated or supported.