About outages
Why outages happen, how we restore them and what to do if one occurs.
Up-to-date information
Planned outages
View detailed information on necessary repairs and scheduled upgrades to help improve reliability.
Canada Post service delay: Due to the recent postal service disruption, you may experience a delay in receiving your bill. Once you receive your bill, it may be outdated even if you have previously made a payment. To verify your current account balance, log in to your self-serve portal or call us at 416-542-8000 and press 2 and then 1. Due to the recent postal service disruption, you may experience a delay in receiving your bill. Once you receive your bill, it may be outdated even if you have previously made a payment. To verify your current account balance, log in to your self-serve portal or call us at 416-542-8000 and press 2 and then 1.
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Why outages happen, how we restore them and what to do if one occurs.
View detailed information on necessary repairs and scheduled upgrades to help improve reliability.