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Powerline safety

Downed lines are dangerous. Stay back at least 10 metres (about the length of a school bus) and call 416-542-8000 (press 1) immediately.

Stay back at least 10 metres from downed lines and call 416-542-8000 (press 1) immediately.

Downed lines are dangerous. Stay back at least 10 metres (about the length of a school bus) and call 416-542-8000 (press 1) immediately.

Powerline safety tips
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Your storm restoration questions, answered by our Storm Lead

Our crews are responding as quickly and safely as possible. Here's what you should know following the September 2 wind and hail storm that resulted in widespread outages across Toronto.

September 3, 2026

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Online tools

Access easy-to-use online tools to manage your account and find the information you need, whenever it works best for you.

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Offers and rebates

Find programs, incentives and rebates that can help lower your energy costs and make your home more comfortable and energy efficient.

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Financial assistance

Need help paying your bill? Access programs to help you manage your electricity costs.