Electrical safety
We're committed to keeping our customers safe at home, at work and around the city.
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Safety first
Top electrical safety tips
Check out our top tips to help you spot and avoid electrical safety hazards.
UPCOMING CONTACT CENTRE CLOSURE AND SELF-SERVE PORTAL DOWNTIME: Our Contact Centre will be closed on Friday, August 2 while we perform system maintenance. Access to your online account will also be unavailable from approximately 10 p.m. on Thursday, August 1 to 8 a.m. on Tuesday, August 6. Customers will still be able to report outages and safety concerns to our Trouble Dispatch team by calling 416-542-8000 (and pressing 1) or reporting it to us online. Thank you in advance for your patience. Our Contact Centre will be closed on Friday, August 2 while we perform system maintenance. Access to your online account will also be unavailable from approximately 10 p.m. on Thursday, August 1 to 8 a.m. on Tuesday, August 6. Customers will still be able to report outages and safety concerns to our Trouble Dispatch team by calling 416-542-8000 (and pressing 1) or reporting it to us online. Thank you in advance for your patience.
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We're committed to keeping our customers safe at home, at work and around the city.
Quick links
Check out our top tips to help you spot and avoid electrical safety hazards.