Emergency preparedness

Stay safe and help minimize inconvenience during a power outage.

Power outages can happen unexpectedly — including when you’re away from home. Sign up for text or email notifications to stay informed about unplanned outages affecting your home.

How to prepare for emergencies

  1. Print or download a copy of our Emergency Preparedness Guide.
  2. Build your 72-hour emergency kit.
  3. Update your emergency contact information.
  4. Set a meeting place in case you need to evacuate your home.
  5. Understand what equipment you have in your home and how to protect it (e.g., hot water radiators, water pipes and major electrical appliances).

Get real-time outage updates

Our outage hub gives you access to our outage map, live chat, text notifications and more.

Visit the outage hub